You’ll get more value for your hard earned money and not be treated so shabbily

Entering into what we believed was a good faith purchase of a HGVC timeshare in Orlando, FL for an every other year arrangement, we have dutifully paid what was asked of us. Now we have come to find out that even though we opted for an every other year offer, we have been charged as if we had purchased an annual program. I have refused to pay fees and told them they could have the damn thing back or change their billing if they wanted my money. Their response has been to try to collect. If they wish to go to court, I am more than willing to confront their representative in a court room. Shame on Hilton!

The experience was a disappointment and I regret that we spent a nickel on the trip to be subjected to such tactics

My wife and I recently () attended a presentation by Hilton Grand Vacations in Myrtle Beach, SC. The promotion offered a couple of days of complimentary lodging at Hilton’s Myrtle Beach Resort. That property was a real disappointment, but paled in comparison to the high pressure sales pitch my wife and I were subjected to by HGV, in a boiler room setting. We endured the Hilton Grand Vacation sales pitch for over 3 hours and I could not believe the tactics – sign up, here and now! Or pay over a grand to think about the deal. Also, “See that couple? They just decided to sign up!” I was livid that Hilton had traded on my business Hilton Honors status to throw my wife and me “under the bus” with such sleazy, high pressure tactics.

Perhaps my assessment of Hilton’s value equation is off the mark, but I will never stay in another Hilton property after this fiasco. We continued to be pitched on the high quality of the Hilton brand, while at the Hilton Myrtle Beach resort we stayed at, I would have received higher value from dollar chains (Hilton charged for parking, internet, had no complimentary breakfast, had an old property, inadequate A/C and B/Rs, blah, blah, blah). Caveat emptor. I recommend vacation selection a la carte.

I’m afraid this is more of the same! We received a $200 hotel voucher as part of a high-pressure presentation in Hawaii. I am an attorney and specifically asked if this voucher could be used at Hampton Inn Portland where we stayed and was told it was good at any Hilton or any hotel owned by Hilton, including the Hampton! I submitted voucher last trip and received rejection (“Hilton only”) and they did not return the certificate! Outright face to face lie.

I received unsolicited call from someone at Hilton Grand Vacations applauding me for being a valued customer. She asked several questions about my family’s vacation activities. Then I was http://hookupdate.net/pl/sdc-recenzja/ told about a wonderful location they have in Hawaii. She then verified that I was married and met their criteria. Once I told her my income bracket, Hawaii was suddenly sold out, but Myrtle Beach was still available. I told her I did not believe Hawaii was sold out. I also expressed my surprise that what I thought was a reputable company was resorting to such tactics. She said that is the way the calls are scripted. She also stated that the calls are recorded for quality control, and they would be made aware of my concerns.

Got a call a few days ago from a rep, it seemed like it was meant to be. We just had talked about a long weekend in Vegas, and after returning from another trip to Florida had talked about timeshares. So when we were offered a discounted hotel stay for a 2 hr sales pitch about timeshares it seemed like a great idea. After I asked a lot of questions, making sure I understood all the underlying sales schemes, I agreed to a $222 rate for 4 days 3 nights. I was told there were not any black out dates. A higher rate might be applied on weekend or holiday. She said the way to avoid the weekend up charge was to come Friday and leave Sunday. If I didn’t book within 6 weeks I would be charged an additional $50, however I did have 6 months to use this deal on the room. I asked if I should book my airline first and she said yes, lots of great airline deals. Then call back and tell them the dates.